M

Makuta

Overview
Transactions
Reports
Balance

Operations

Businesses
Points of sale
Services

Account

Users and roles
Account settings
Support

Need a hand?Disputed payment, offline terminal, or a figure that looks wrong.Get help

M

Makuta

Overview
Transactions
Reports
Balance

Operations

Businesses
Points of sale
Services

Account

Users and roles
Account settings
Support

Need a hand?Disputed payment, offline terminal, or a figure that looks wrong.Get help

Sample Merchant Ltd

Sample data

⌘K

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MKTA-7843428

Failed

Sep 22, 2026, 6:08 PM UTC · App

Amount

CDF 210 700.00

Not charged: insufficient balance.

Channel: App
Payment method: Orange Money •••• 5179
Customer: John Doe

Payment information

Reference: MKTA-7843428Makuta’s, printed on the customer’s receipt
Transaction: Credit
Message: Insufficient balance
Operator reference: OM8YTB59ZJThe operator’s or bank’s, for a dispute with them
Merchant reference: None — only links and API checkouts carry one
Point of sale: Not linked — online payments are not taken at a point of sale

Amount breakdown

Gross amount: CDF 210 700.00
Processing fee: —
Net to you: —

Nothing was charged, so there is no fee and nothing to pay out.

Payout to your bank

Payout: Not applicable

Paid means the payment completed and is in your Makuta balance. The payout to your bank is a separate debit transaction.

Activity timeline

Sep 22, 2026 · Times in UTC

Payment started
6:08:07 PM
Sent to the operator or bank
6:08:09 PM
Failed
6:08:11 PM
Insufficient balance